Shipping and Delivery Policy
At Excellence , we are keen to provide a fast and secure shipping service to ensure that your orders arrive as quickly as possible and in the best condition. Here are the details of our shipping and delivery policy:
- Delivery areas
- We deliver your orders within the Kingdom of Saudi Arabia to all regions, in addition to some other countries. Make sure we can deliver to your region before placing your order, to ensure fast arrival.
- Shipping times
- We process all orders within 24 hours of order confirmation. Shipping usually takes 2-5 business days within the Kingdom, depending on location. We work hard to ensure your order arrives as quickly as possible, without compromising on quality.
- Shipping costs
- Shipping costs within the Kingdom depend on the size and weight of the order, but we always strive to provide you with the best offers. Some special offers may include free shipping on orders over a certain value, so be sure to follow the offers to get the most out of them.
- Track shipments
- After your order is shipped, we will send you a direct tracking link so you can easily track your shipment and know its location at any time. We make sure you are always informed of all the shipping details and the time of its arrival.
- Delivery on holidays
- We deliver orders during official business days only. If your order falls on a public holiday, shipping will be delayed to the next business day. Please take this into consideration when scheduling your delivery.
- International Shipping
- If you are outside the Kingdom, no need to worry! We offer international shipping to several countries. Check the international shipping details when completing the order, and you will be able to know the cost, delivery time, and any additional details related to international shipping.
If you have any questions regarding shipping or delivery, please do not hesitate to contact us through the available communication channels. We are always here to meet your needs and ensure that your orders arrive with the highest level of service.
Excellence Bag - Fast and secure shipping, to reach you at the time and place of your choice!
